Rental FAQs

Drivers must be at least 21 with a valid licence held for at least 2 years. The exact rule for prestige vehicles is confirmed in your quote.

Passport, your home-country driving licence, and an International Driving Permit if your licence is not in the Latin alphabet. A credit card in the lead renter’s name is required at handover.

No deposit is required right now. If that changes for a particular vehicle class we confirm the hold amount in your written quote before you pay.

Pick a car, send your dates and cities, and we reply with a firm MAD rate, mileage band, and handover plan. Nothing is due until you accept.

After you accept the quote: bank transfer, card, or cash on collection — whichever we agreed in that email thread.

Yes, subject to availability. Cancellation and change rules are in the same email as the price so you see any fee before money moves.

Your quote describes collision/theft cover for the vehicle. Typical exclusions still apply (tyres, glass, underside, interior damage) — we spell those out in writing.

No deposit hold is taken right now, so there is nothing to release.

Confirmed in your quote (alongside the insurance tier).

We regularly deliver at Marrakech (RAK), Casablanca (CMN), Tangier, Agadir, Fes, and other cities on request. Airport delivery at RAK and CMN is free; farther afield may carry a transit fee in the quote.

Message or call as soon as you know. We shift the handover window when the desk still allows.

Yes — Morocco-wide with notice. Name both cities in your request so we quote distance correctly.

Full-to-full: you receive the car with a full tank and return it with a full tank. Any shortfall is billed at the local pump rate plus a small refuelling fee.

Confirmed in your quote. Our standard self-drive package is described on the home page; any cap or unlimited band is repeated in your written quote for that car.

No — cross-border use outside Morocco is not permitted on Klee rentals.

Stay safe, call local emergency services if needed, then call us. Do not admit fault; take photos and get third-party details where possible.

Late return may incur extra day charges if it blocks the next booking — we flag this in the contract you sign at pick-up.

Yes — full-to-full is the rule. Fill up just before handover so the tank reads full on our walk-around.

We walk the car together on return, note mileage and condition, then close the file. Disputes are rare because pick-up photos are on file.